Vetting protocol
How we screen and verify every caregiver
Only 6% of applicants complete our multi-stage background, behavioral, and credential checks before caring for your children and pets.
Stage 1: Identity01
Identity & biometric verification
Government-issued photo identification validated alongside live biometric liveness detection to confirm authentic profile ownership.
Real-time government ID validation
Biometric facial liveness scan
Social Security and address history trace
Real-time biometric match
Stage 2: Records02
Criminal & background screening
Deep-record screening covering national, state, and county registries, including sex offender databases and civil infraction history.
County, state, and federal criminal records
National sex offender registry search
Motor vehicle and driving record check
Multi-jurisdiction check
Stage 3: Assessment03
In-person behavioral interview
1-on-1 situational evaluations led by care coordinators, testing emergency decision-making, pediatric habits, and pet temperament handling.
Structured situational response testing
Pediatric first aid and CPR review
Household emergency protocol check
Clinical care assessment
Stage 4: Validation04
Reference & certification validation
Direct interviews with previous families and employers, paired with primary-source verification of childcare and pet safety credentials.
Minimum 3 verified childcare or petcare references
Credential registry authentications
Annual recurring re-screening protocol
Direct contact verified
Ongoing compliance and annual re-checks
Caregivers undergo automated monthly checks and complete mandatory CPR recertification.
Verified safety record
Safety and care quantified across every moment
Every booking is protected by comprehensive background screening, certified pediatric and pet care standards, and real-time support.
Zero incident record
250,000+
Successful care hours
Logged across urban homes with zero critical safety incidents on record.
CAREX VerifiedID #1243
Multi-tier screening
100%
Vetted & background checked
Every sitter passes multi-tiered identity verification and criminal checks.
CAREX VerifiedID #1486
Pediatric & pet CPR
98.4%
CPR & first-aid certified
Hold active pediatric safety and specialized pet first-aid credentials.
CAREX VerifiedID #1729
12,000+ verified reviews
4.98 / 5
Average parent rating
Calculated from over 12,000 verified post-care family reviews.
CAREX VerifiedID #1972
Want to review our full background check standards?
We share our 7-point safety protocol and caregiver screening guide openly with every family.